Contact us

Let’s Talk
We’re Here to Support Your Agency

🕒 We respond fast

📈 No ticket walls

👍 No endless automated replies

Just real people helping you build a smoother, more scalable editing workflow.

Questions about features, pricing, migration, or onboarding?
Tell us what you need and we’ll get back to you quickly.

How can we help you today?

We’ll typically respond within 1–12 hours, depending on your time zone and the complexity of your question.

📧 Email address

Support: support@editwise.shop
Sales & Demos: admin@editwise.shop

📍 Our Location

30 N Gould St Ste R,
Sheridan,WY 82801, United States

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BOOK A DEMO

Want to See EditWise in Action?

If you’d like us to walk you through how EditWise fits into your workflow — from projects and time tracking to client portals and finances — book a live demo with our team.

We’ll analyze your current tool stack and show you exactly how EditWise can replace it.

Choose a Time for Your 15-Minute Demo →

🤝 Pick a time, show us how you work today, and we’ll show you exactly how EditWise can upgrade your agency.

Where You’re Losing Money

Tools You Can Replace

Your Workflow Mapped Clearly

A Clear Plan Forward

MIGRATION & ONBOARDING SUPPORT

Need Help Getting Started?

We offer hands-on support to ensure your transition to EditWise is smooth:

Migration

Migration guidance from Trello, Asana, Frame.io, Clockify, Sheets

Workspace structure

Recommendations on workspace structure

Workflow consulting

Workflow consulting (free during demo, extended as a paid onboarding service)

Team training

Team training sessions (paid add-on)

We built and scaled a real editing agency ourselves — we’ll help you do the same.

See EditWise in Action →

🤝 15-minute demo. Real dashboards. No sales pitch.

ENTERPRISE INQUIRIES

Enterprise or Large Team?

If you run a 20+ person editing, post-production, or multi-brand studio, we provide:

✅ Custom onboarding
✅ Dedicated customer success manager
✅ Priority support & SLA upgrades
✅ Custom features on request
✅ API/Webhooks planning
✅ Multi-workspace management

Contact Enterprise Support →

European HQ

Founder-Led Communication

Global Clients

Async-Friendly Support

WHERE WE OPERATE

A Global Team
Supporting Agencies Around the World

EditWise is built and maintained by Lumaris Studio & our software team.

We operate globally and support customers across the US, Europe, and Asia.

editwise — COMMON QUESTIONS

FAQ

Do you offer onboarding support?

Yes. We offer video tutorials, workflow guidance, and live training sessions.

Can you migrate my existing projects into EditWise?

Yes — migration is currently manual but we guide you and assist where needed. Larger agencies can get paid migration support.

What if I only want to ask a quick question?

Send us an email or use the form — we respond quickly.

Do you help clients set up workflows?

Yes. During demo calls we walk through your current workflow and recommend the best way to structure it inside EditWise.

How long does it take to hear back?

Most inquiries get a response within 1–12 hours, depending on day/time.

WHY GENERIC TOOLS BREAK VIDEO AGENCIES

Let’s Build Something
Better for Your Agency

If you have questions, concerns, ideas, or want help setting things up, we’d love to talk.

Send Us a Message →Book a Demo →

🤝 No pressure, no sales scripts — just support, clarity, and help from people who understand video editing.

Let’s TalkWe’re Here to Support Your Agency