We’ve seen the opposite. Agencies moving from 6–8 tools to EditWise find that complexity drops, because:
• One login
• One source of truth
• One place to see tasks, time, deliverables, finances, clients
Editors mostly touch projects, tasks, deliverables, and time tracking. They don’t need to learn financials, budgets, or setup pages unless you want them to.

It depends on what you want:
• If you only move active projects: Many agencies can set up their workspace and recreate current work in a few days.
• If you want to migrate historical data (old clients, old projects): That takes longer and is highly case-dependent.
Right now, migration from tools like Trello, Asana, Frame.io, or Sheets is manual, but:
• We guide you on what to move (and what to leave archived)
• We can assist you on calls and via support
For larger teams, we can offer paid migration support.

For most editing agencies, EditWise can replace: Trello / Asana / Notion (for project & task management), Clockify / Toggl (for time tracking), Sheets (for budgets & basic reporting), Frame.io / messy Drive links (for client-facing deliverables & feedback), Many email threads and chat chaos about project status.
There is one common exception: Some larger agencies use dedicated accounting / invoicing software for their finance department.
‍In that case: You can generate detailed invoices inside EditWise (with all hours, tasks, and expenses explained). Then send that as an attachment, and still issue the official invoice from your finance system.
So EditWise becomes your operational and billing source of truth, and your accounting tool remains your legal invoice issuer.

Studio is for teams ~5–12 editors who need:
• Full time tracking (incl. stopwatch + approvals)
• Transparent detailed invoices
• Profitability dashboards
• Leave management
• A few custom roles
Agency is for more complex organizations (15+ people, multiple squads) that need:
• Full, granular permissions (120+ permission flags)
• Unlimited custom roles
• Full white-label client portal (domain, colors, no EditWise branding)
• Advanced analytics and BI
• Higher-touch support and SLA
If you manage many editors and care about who can see finances, who can manage clients, who can approve time, etc., Agency is the right option.

Any system change has a short learning curve, but:
• We help you design your initial workflow
• Editors only use a small part of the platform
• Owners/PMs quickly feel less mental load once everything is in one place
Most teams feel “this is different” for a few days, then “this is what we should’ve done years ago.”

You can do both:
• Monthly billing — more flexible, great for trying EditWise without long commitment
• Annual billing — gives you a discount (≈ 2 months free compared to month-to-month)
Psychologically, monthly is safer for new agencies; annual is ideal once you’re sure EditWise is central to your operations.

Yes.
• You can move from Starter → Studio → Agency as you grow.
• You can add or remove seats as your team size changes
Plan upgrades and downgrades can be handled easily, and you will not lose what you have paid for.

Yes — but it’s intentionally limited:
• 1 user
• 1 client
• 1 active project
• Very small storage
• No advanced features
It’s meant for testing the platform, not for running a real editing agency. Serious teams should be on Starter, Studio, or Agency.

Right now we don’t have one-click imports, but we:
• Guide you on what makes sense to migrate (and what to leave archived)
• Can help you design your first workflows and project structures inside EditWise
• Can assist manually with structure and setup
‍For larger agencies, we can provide paid onboarding / migration services where we help you recreate your most critical projects and clients inside EditWise.

Yes. Options:
• Self-serve onboarding through video tutorials and in-app guides
• 1:1 or group onboarding calls (paid, especially for full-team training)
• Recommendations based on your current tool stack and project types
We’ve run an editing agency ourselves — we’re happy to suggest structures that actually work in production.

Yes, we can provide:
• Live training sessions for your editors and PMs
• Q&A sessions for ops/owners
• Loom/recorded walkthroughs for your internal documentation
Full-team training is available as a paid service, so we can invest proper time into making sure everyone is comfortable.

Your data is hosted in the cloud on Microsoft Azure, one of the industry-standard providers for secure and scalable infrastructure.

We rely on:
• Modern, battle-tested technologies (e.g., ASP.NET Core)
• Azure’s security and network stack
• Proper authentication & authorization mechanisms
• Role- and permission-based access inside the app (especially on Agency/Enterprise)
For most agencies, this is more secure than their current combination of scattered tools and shared spreadsheets.

You control that. On higher tiers, you get granular role and permission settings. You can restrict who sees finances, who can edit clients, who can approve time, etc.
Clients only see their own client portal and client-related content.
This gives you full control over visibility and responsibility.

We store data on Azure with built-in redundancy and regular infrastructure-level backups.
In practice, that means:
• Data is not sitting on a single hard drive
• We can recover from infrastructure-level issuesAs we grow into more enterprise use cases, we’ll add:
• More formal backup policies
• Optional exports
• Custom backup/restore options for larger clients